Welcome to Crown & Grain. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

Overview

Throughout the site, the terms “we”, “us”, and “our” refer to Crown & Grain. By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree to all terms and conditions outlined in this agreement, you may not access the website or use any services.

Online Store Terms

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

You may not use our products for any unlawful purpose or violate any laws within your jurisdiction while using our services.

Any breach of these terms may result in immediate termination of access to our services.

Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate and up to date.

As our products are crafted from genuine leather, natural variations in grain, texture, markings, and colour may occur. These characteristics are not considered defects and contribute to the uniqueness of each piece.

We reserve the right to modify product details, pricing, and availability without prior notice.

Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorised transactions, or misuse of our services.

Once an order has been placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.

Pricing and Payments

All prices displayed on our website are listed in Australian Dollars (AUD) unless otherwise stated.

We accept secure payments through trusted payment providers, including PayPal and other approved payment methods.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary due to circumstances beyond our control.

Crown & Grain is not responsible for delays caused by shipping carriers, customs processes, weather conditions, or other external factors.

Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review our Refund Policy before making a purchase.

Products returned must comply with the conditions outlined in the Refund Policy.

Intellectual Property

All content on this website, including logos, branding, product descriptions, images, graphics, designs, and written content, is the property of Crown & Grain and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Crown & Grain shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the purchased product.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes will take effect immediately upon publication on this page.

It is your responsibility to review these terms periodically.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Australia.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of Australian courts.

Contact Information

For questions regarding these Terms of Service, please contact us:

Crown & Grain
Email: Info@crownandgrain.com.au